Who we are
This website is operated by Kopano Services and Solutions, a South African-based company providing field services, mechanical repairs, HVAC installations, inspections, and supply solutions to the mining, industrial, and commercial sectors.
Our website address is: https://kopanoss.co.za
Comments
When visitors leave comments on our site, we collect the data shown in the comment form, along with the visitor’s IP address and browser user agent to help with spam detection.
Your comment may be checked through an automated spam detection service. By submitting a comment, you consent to the storage of this information.
Media
Visitors to this website are not able to upload media files. All images and media displayed on the site are owned by Kopano Services and Solutions or used with permission. Unauthorized use or reproduction is prohibited.
Cookies
Our website uses cookies to improve user experience, track performance, and support key features such as embedded maps and contact forms.
Cookies are small text files stored on your device when you visit a website. They may collect technical data such as your IP address, browser type, pages visited, and device type.
You can choose to disable cookies in your browser settings, but doing so may affect the functionality of certain parts of our website.
Some of the services we use — such as Google Maps and Google Analytics — may also use cookies as part of their features.
Embedded content from other websites
Articles and pages on this site may include embedded content (e.g. videos, maps, images, forms, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website directly.
These external websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with the embedded content — especially if you are logged in to their platform (e.g. Google or YouTube).
We have no control over the privacy practices or content of these third-party websites and encourage you to review their privacy policies separately.
Who we share your data with
Kopano Services and Solutions does not sell or rent your personal information to third parties.
We may share your data with trusted service providers or platforms only when necessary to deliver our services — such as web hosting, email processing, analytics, or embedded tools like Google Maps. These third parties are required to protect your data and use it only for the intended purpose.
We may also disclose your information when legally required to do so, such as for compliance with a court order or legal obligation.
How long we retain your data
We retain your personal data only as long as necessary to fulfill the purpose for which it was collected, including for legal, accounting, or reporting requirements.
If you submit a contact form, request a quote, or communicate with us through the site, we may retain your information for internal records and future reference, unless you request deletion.
We do not keep unnecessary data or store any user-uploaded content permanently.
What rights you have over your data
You have the right to request access to any personal data we hold about you. You may also request that we update, correct, or delete your information at any time.
If you have submitted information through a contact form or other communication, you can request to receive a copy of the personal data we have stored, or ask us to erase it — subject to any legal or administrative requirements we may need to retain.
To exercise these rights, please contact us at info@kopanoss.co.za.
Where your data is sent
Data submitted through our website may be processed by secure third-party services we use to support our operations, such as contact form processors, spam detection systems, analytics tools, or cloud-based hosting providers.
These services may be based in South Africa or other jurisdictions with appropriate data protection regulations. All providers we work with are expected to meet high standards of data privacy and security.